1. Introduction
Welcome to Onyemechi Ifende ("we", "our", "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
Personal Data
We may collect the following categories of personal information:
- Contact Information: Name, email address, phone number (when you contact us or place an order)
- Account Data: Username, password hash (if you create an admin account)
- Order Information: Shipping address, billing address, payment method details, order history
- Communications: Messages you send via our contact form
Automatically Collected Data
- Usage Data: IP address, browser type, operating system, referring URLs, pages visited, time spent on pages
- Cookies & Tracking: See our Cookie Policy below
3. How We Use Your Information
We use your information for the following purposes:
- To fulfill and manage orders placed through our store
- To process payments and prevent fraud
- To respond to your inquiries and provide customer support
- To send order confirmations, shipping updates, and download links
- To improve our website, products, and services
- To comply with legal obligations
4. Sharing Your Information
We do not sell your personal information. We may share your data with:
- Payment Processors: Paystack, Flutterwave (for payment processing)
- Shipping Carriers: When physical products require delivery
- Legal Authorities: When required by law or to protect our rights
5. Cookies & Tracking
Our website uses cookies and similar technologies:
- Essential Cookies: Required for the website to function (session management, cart, authentication)
- Analytics Cookies: Help us understand how visitors interact with our site
- Preference Cookies: Remember your currency selection, cookie consent choice
You can manage cookie preferences via the cookie banner on your first visit or by clearing your browser cookies.
6. Data Retention
- Order data: Retained for 7 years for tax and legal compliance
- Contact form messages: Retained for 3 years
- Account data: Retained while account is active, deleted upon request
- Analytics data: Retained for 26 months
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Data portability
- Withdraw consent (where processing is based on consent)
To exercise these rights, contact us at onyema@ifende.com.
8. Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- HTTPS encryption for all traffic
- Prepared statements for database queries (SQL injection prevention)
- CSRF protection on all forms
- Password hashing using bcrypt
- Secure download tokens for digital products
9. International Transfers
Your data may be transferred to and processed in countries other than your own. We ensure adequate protection through standard contractual clauses or other approved mechanisms.
10. Children's Privacy
Our website is not directed to children under 16. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top will be revised. Continued use of our site after changes constitutes acceptance.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: onyema@ifende.com
- Contact Form: index.php#contact